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Built Around How Your Organization Actually Decides

Most change management runs on imported frameworks that assume top-down decision-making. Idiyanale's Relational Change Management fuses proven methodologies like ADKAR and Prosci with how Filipino organizations actually operate: relationally, collectively, and often through consensus.

The result is change that gets adopted, not just announced.

Organizations We've Worked With

Wonder Collab Studios logo IBM logo Fil-Global Immigration Services Corporation logo Accenture logo Indra Philippines logo University of Nueva Caceres logo Citi Global Realty & Development logo AC Education logo Wonder Collab Studios logo IBM logo Fil-Global Immigration Services Corporation logo Accenture logo Indra Philippines logo University of Nueva Caceres logo Citi Global Realty & Development logo AC Education logo

You've probably heard that the failure rate is somewhere around 70%. The exact number gets debated, but the underlying pattern of why change initiatives fail doesn't: it's rarely the strategy that was wrong. It's that the plan never accounted for how people actually decide and adapt.

In the Philippines, standard frameworks often assume individualistic, top-down decision-making. Many organizations decide relationally and by consensus instead, and that mismatch is where change quietly fails to take hold.

Relational Change Management

Most change management consultancies apply frameworks like ADKAR or Prosci exactly as written, regardless of who they're working with. Idiyanale takes a different approach. Relational Change Management fuses those proven, credentialed frameworks with the way Filipino organizations actually operate: relationally, collectively, and often through consensus rather than top-down directives.

ADKAR and Prosci, Fused With Pakikipagkapwa and Bayanihan

The frameworks aren't discarded. They're grounded in pakikipagkapwa, the shared sense of identity that shapes how Filipinos relate to one another, and bayanihan, the spirit of collective effort. A change strategy built this way accounts for how decisions actually get made inside the organization, not just how a textbook assumes they get made.

Built for Consensus-Driven Organizations

Some organizations don't change by executive mandate. Government agencies often move through layers of stakeholder buy-in before anything is finalized, and many other organizations reach decisions collectively rather than through a single top-down directive. Idiyanale designs change strategies around that reality from the start, instead of retrofitting a top-down framework after it stalls.

What We Offer

Every engagement is grounded in Relational Change Management, applied across three areas.

Strategy & Planning

Transformation roadmaps, digital transformation strategy, and risk assessment built around how your organization actually makes decisions.

Change Management

Stakeholder engagement, training, and cultural transformation designed for adoption, not just rollout.

Process Improvement

Operational efficiency, quality systems, and performance metrics that support the change rather than compete with it.

A Track Record Across Sectors

Makati Rescue Disaster Risk Reduction and Management Office

Supported disaster risk reduction and emergency preparedness operations for the City of Makati, contributing to systems that had to function under real crisis conditions, not just on paper.

AC Education and the University of Nueva Caceres

Drove the change management workstream for Project Alpha, AC Education's acquisition of the University of Nueva Caceres. Then guided the university's Planning and Analytics function through the transition that followed.

"What stood out was how Frennie from Idiyanale handles the uncomfortable conversations.”

Hard truths in a Filipino workplace tend to get softened until they disappear. She builds a room where they get said, and said with purpose. Three weeks in, our leadership team is having conversations we had been avoiding for a long time.

— Jonathan, CEO and President, Wonder Collab Studios

Who Idiyanale Work With

We currently serve organizations across technology, telecommunications, energy and utilities, and government, with growing work in the broader corporate sector.

SMEs

Small and medium enterprises navigating growth and operational change

Corporations

Large private-sector organizations undergoing strategic transformation

Government Agencies

Public-sector bodies balancing modernization with public accountability

Consensus-Driven Organizations

Where decisions are made collectively, and standard frameworks often fall short

How This Works

Every engagement follows four stages, each building toward change that actually lasts.

01 | Assess

We map how your organization actually makes decisions, not just what the org chart says. Stakeholder mapping, risk identification, and honest conversations about where past changes stalled.

02 | Design

We build a strategy shaped around your organization's real decision-making structure. Communication plans, training, and success metrics are defined upfront.

03 | Implement

Change rolls out in phases, with continuous monitoring and stakeholder engagement throughout, not just at the announcement. This is where most standard frameworks stop.

04 | Sustain

The work doesn't end at go-live. We build in continuous improvement and long-term capability, so the change holds after the engagement ends.

Meet the Team Behind Relational Change Management

Idiyanale is led by Frennie Hernandez-Moll, who has spent over 15 years in change management and organizational transformation across healthcare, education, technology, and government. She's fluent in English, Filipino, and Portuguese, with a background spanning both local and international contexts.

Every engagement is supported by a network of specialists and subject-matter experts, brought in as each project requires. That range is also why larger consulting firms bring Frennie in directly on specialized change management engagements. Relational Change Management grew out of that same combined experience: a recurring gap between imported frameworks and how Filipino organizations actually decide.

Frequently Asked Questions

How is this different from standard ADKAR/Prosci consulting, and are you certified in these frameworks?

Standard ADKAR and Prosci consulting applies those frameworks as-is, regardless of how the client organization actually makes decisions. Relational Change Management draws on ADKAR and Prosci as foundational frameworks, fused with Filipino relational values like pakikipagkapwa and bayanihan, so the strategy fits your organization's real decision-making culture rather than a generic template. Frennie holds a Change Portfolio Management certification from the Change Management Institute, rather than a formal Prosci or ADKAR certification specifically.

Do you work with organizations like ours?

Idiyanale works with SMEs, corporations, and government agencies of any size across the Philippines, not limited to Metro Manila, with particular depth in consensus-driven organizations. If your organization doesn't fit neatly into a standard change management framework, that's specifically what Relational Change Management is built for.

How does Relational Change Management adapt to consensus-driven organizations?

Rather than applying a standard top-down change framework, we map how your organization actually builds consensus, engage stakeholders through that existing process rather than around it, and design communication and training that fit how decisions genuinely get made.

What does a first engagement actually look like?

A typical engagement begins with a complimentary Discovery Session, usually scheduled within one week of reaching out. From there, a customized proposal is delivered within about two weeks, followed by a pilot project over four to six weeks before moving into full implementation, which can range from three to twelve months depending on scope.

Do you work with a fixed in-house team, or bring in outside specialists?

Every engagement is led personally by Frennie Hernandez-Moll, supported by a network of specialists and subject-matter experts brought in as each project requires. This means your engagement gets both consistent, hands-on leadership and the right expertise for your specific situation, rather than a standard team assigned by default. It's also worth noting that larger consulting firms themselves bring Frennie in directly for specialized change management engagements.

Will I be working directly with Frennie?

Yes. Frennie leads every engagement personally from start to finish. Specialists are brought in for specific technical needs as a project requires, but she remains your primary point of contact throughout.

What results can we expect?

Every engagement is measured against goals defined during the Design stage, whether that's employee engagement, faster technology adoption, or operational continuity through a major transition. Because Relational Change Management builds strategies around how your organization actually operates, the goal is change that holds after the engagement ends, not just a report at the finish line.

Your Organization Decides Differently. Your Change Strategy Should Too.

Change that's designed to fit how your organization actually decides and acts, not imported wholesale from elsewhere. If that's what you're looking for, let's talk.

Idiyanale Business Consultancy Corp helps SMEs, corporations, and government agencies navigate organizational change through Relational Change Management, a methodology fusing ADKAR and Prosci with Filipino relational values.

© 2026 Idiyanale Business Consultancy Corp. All rights reserved.

Idiyanale Business Consultancy Corp helps SMEs, corporations, and government agencies navigate organizational change through Relational Change Management, a methodology fusing ADKAR and Prosci with Filipino relational values.

© 2026 Idiyanale Business Consultancy Corp. All rights reserved.